Benefits Specialist

Benefits Specialist

Dublin, OH (Hybrid)

Position Summary

The Benefits Specialist is responsible for providing key support in the administering of employee benefits.  Reporting to the Benefits Supervisor, you will assist in the production of benefits materials and communications while tracking benefits requests within the HRIS system.

Benefits and Perks*

• Uncapped Flexible Paid Time Off.
• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Performance-based career advancement.
• Educational Reimbursement Program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
• A relaxed, business casual dress code that includes jeans and sneakers! 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

• Communicate with employees regarding benefit programs and serve as a liaison between employees, insurance carriers, brokers, and third-party administrators.
• Educate employees on eligibility, plan provisions, coverage options, and associated costs.
• Administer employee benefits programs, including medical, dental, vision, life, disability, and voluntary benefit plans.
• Process new hire enrollments, qualifying life events, benefit changes, and terminations in accordance with plan rules and company policies.
• Provide day-to-day support for employee benefits inquiries and assist with resolution of enrollment, eligibility, and claims-related issues.
• Coordinate eligibility and claims administration for short-term disability, long-term disability, life insurance, accident, critical illness, and hospital indemnity plans.
• Support compliance activities related to COBRA, ACA, HIPAA, ERISA, and other applicable federal and state regulations.
• Support annual open enrollment activities, including system testing, employee communications, enrollment events, and post-enrollment audits.
• Develop and distribute benefits communications, educational materials, newsletters, and wellness program resources.
• Participate in wellness initiatives and benefits-related programs designed to enhance employee engagement and overall well-being.

• Bachelor’s Degree in Human Resources or related field or equivalent experience.
• 1 – 2 years of benefits administrations and/or general human resource experience is preferred.
• Ability to maintain confidentiality and be familiar with HIPAA and other regulations pertaining to confidential health information.
• Demonstrate active listening skills to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Strong communication skills both verbal and written; able to communicate effectively in writing as appropriate for the needs of the audience and speaking to other to convey information effectively.
• Ability to understand written sentences and paragraphs in work related documents.
• Strong time management, prioritizing, and organizational skills a must.
• Critical thinking skills a must to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Proactively consider ways to assist people.
• Troubleshoot and determine causes of operating errors and deciding what to do about it.
• Ability to develop and maintain positive, professional relationships with associates, peers, and superiors.
• Must be proficient in Microsoft Office Suite.

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’d thrive here?  Learn more at https://www.ccffamilyofbrands.com/explore-careers

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

“Please note, we do not accept unsolicited resumes from third-party recruitment firms or agencies.”